Canandaigua VA Medical Center
Visiting hours are typically open. Please look for posted signs for specific/recommended visiting hours on your unit/floor.
9 Building- Visiting hours from 11:00 a.m. - 8:00 p.m. dependant upon individual programming/scheduling requirements.
Visiting Rules and Regulations
We welcome your family and friends to visit you. Some precautions may be necessary because of risk of infection to both you and your visitors. Food should not be brought to the Medical Center. Special restrictions may apply on the Psychiatry and Substance Abuse Units. Please speak with staff in these areas for specific rules.
There are waiting rooms throughout our Medical Center. Please consult a nurse or Patient Services Assistant (PSA) for the location of the nearest waiting room.
VA General Visitation Policy
The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.