Canandaigua VA Medical Center
Bruce Tucker | 585-393-7208
Bruce Tucker was appointed Director for the VA Finger Lakes Healthcare System (Bath and Canandaigua VA Medical Centers) May 2019. Mr. Tucker oversee delivery of health care to the VA Finger Lakes Healthcare System including five community-based outpatient clinics (CBOCs) located in Upstate New York. Mr. Tucker will oversee delivery of health care to more than 33,000 Veterans and an operating budget of over $220 million at the VA Finger Lakes Healthcare System. With more than 1,800 staff and numerous CBOCs and satellite clinics in counties in Upstate New York and Pennsylvania, the VA Finger Lakes Healthcare System provides a wide array of health care services for Veterans. Mr. Tucker joined VA more than 27 years ago and has held progressive leadership positions at the Bath and Canandaigua VA Medical Centers, NY. Prior to serving as interim medical center director for the VA Finger Lakes Healthcare System he served as the Medical VA Care Line Manager/Chief of Social Work at both the Bath and Canandaigua VA Medical Centers, where he planned and managed the delivery of medical services across facilities to achieve the organization’s mission. Mr. Tucker holds a Masters in Social Work from Marywood College and a Bachelor of Arts in Sociology from SUNY Cortland
Kenneth Piazza | 585-393-7648
Associate Medical Center Director
Ken Piazza is the Associate Medical Center Director for VA Finger Lakes Healthcare System. He was named Associate Medical Center Director for the Bath VA Medical Center in June 2013. Prior to his appointment at Bath, Mr. Piazza was the Manager of Geriatric and Extended Care Services at the Syracuse VA. Mr. Piazza has received recognition from CMS and the Administration on Aging for Partnership with New York State government and several county governments. He has served as a national VHA consultant for quality and organizational system improvement and has been a VA quality award examiner. Mr. Piazza graduated from the VA’s national System Redesign Coach's College in 2007. He was a Systems Redesign leader and taught systems improvement to across Upstate New York. Mr. Piazza has extensive experience in implementing customer service initiatives and was a principal member of a national customer service program for VHA. Mr. Piazza graduated from George Washington University with a Master’s Degree in Health Services Administration and minor in Long Term Care Management. He is a graduate of the VHA Clinical Leadership Institute (1997), Interagency Institute for Federal Health Care Executives (2001), and Leadership VA in 2006 (also nominated by his peers to be a Leadership VA Co-Leader in 2007). He is a member of the American College of Healthcare Executives and is a Certified Professional in Healthcare Quality (CPHQ). Mr. Piazza began his VA career at the Bath VA in the early 1980s serving as the Administrative Assistant to the Chief of Staff, Quality Manager and Patient Advocate. In 2006 and 2007, Mr. Piazza returned part-time to manage the medical center’s resources as a loaned executive. During that period, he was asked to manage the medical center’s acute inpatient care and outpatient operations, serving as interim lead while a search was conducted for permanent leadership.
Joanne J. Malina, M.D. | 585-393-7202
Chief of Staff
Dr. Joanne Malina is the Chief of Staff for the Canandaigua VA Medical Center and the Acting Chief of Staff for the Bath VA Medical Center. Prior to that she served for two years as Interim Chief Medical Officer of the Veterans Integrated Service Networks (VISN 3 and VISN 2). Dr. Malina has held several key leadership positions in her twenty nine years at the Department of Veterans Affairs including: Chief of Staff, VA Hudson Valley Health Care System; Medical Director for Clinical Programs (Chief of Staff), Central Texas Veterans Health Care System; and Chief Medical Officer, Austin Satellite Outpatient Clinic. Dr. Malina has held a number of academic appointments and is currently Co-Director of the Rural Health Training Initiative at the Geriatric Research, Education and Clinical Center, Bronx VA Medical Center and Assistant Professor of Medicine at the School of Medicine, New York Medical College. She has served as the VISN 3 Geriatric and Extended Care Lead since 2005. Dr. Malina is Board Certified in Internal Medicine. She received a B.S. in Engineering Science with Honors from the University of Texas at Austin; an M.D. from Southwestern Medical School, Dallas, Texas; and a Specialty Certificate in Public Administration and Health Policy from Virginia Polytechnic Institute.
Michelle Santos Martinez RN, MSN, MHA | 585-393-8175
Associate Director for Patient and Nursing Services
Michelle Santos Martinez, RN, MSN, MHA is currently serving as the Associate Director for Patient and Nursing Services at the Bath VA Medical Center. In 1991, she completed her Bachelor of Science in Nursing Degree through Alfred University. She began her nursing career at the University of Rochester, Strong Memorial Hospital in 1991, working with a variety of adult medical and surgical specialties including Plastics, Burn-Trauma, Transplant, and Neurosurgery. She ascended to a Nurse Manager position before leaving Strong Memorial Hospital in 2003 to join the Bath VA Medical Center. Ms. Santos Martinez began her VA career in Bath as a Nurse Manager for Acute Medicine, Intensive Care, and the Emergency and Respiratory Departments. In 2008, she became the Associate Chief Nurse for the Medicine Service. From July to September 2013, she served as the Acting Medical VA Care Line and Diagnostics/Therapeutics Care Line Manager. From January to June of 2014, she served as Acting Associate Director of Patient Nursing Services. Ms. Santos Martinez has a Master of Science Degree in Nursing and a Master in Health Care Administration from the University of Phoenix. She is a member of Sigma Theta Tau International Honor Society of Nursing. She has received numerous awards including the Secretary’s Award for Excellence in Nursing in 2008. In 2012, she completed the Federal Executive Institute Leadership Program.