VA Healthcare Network Upstate New York - VISN 2

Rochester VA Outpatient Clinic Fact Sheet Rochester VA Outpatient Clinic 465 Westfall Road, Rochester, NY 14620 (585) 463-2600 Compare the Cost, Quality and Convenience of VA Health Care No monthly premiums Full range of behavioral health services Women’s health program Prescription benefits General wellness programs Eligibility Honorably discharged men and women who meet the current eligibility criteria can receive VA medical benefits. Some veterans, depending on income, may be required to make a co-payment for health care services. Call the Veterans Service Center at (585) 463-2687. How Do You Enroll? Complete the Application for Medical Benefits, VAF 10-10EZ online, by mail, or in person or at our Veterans Service Center. This short form can be completed in 10-15 minutes. Please provide a copy of your DD-214 or honorable discharge certificate. Visits Require An Appointment Call the clinic any weekday between 8:00 a.m. and 4:30 p.m. at (585) 463-2600. Our medical staff will provide you with an initial evaluation and future follow-up outpatient visits. To ensure you receive the timely services you deserve, patients are seen on an appointment basis only. What Services Are Available? The Rochester VA Outpatient Clinic provides an integrated approach to your health care offering a full range of primary care, behavioral health care, home based care and diagnostic outpatient services to veteran men and women in Rochester and the immediate surrounding areas. Medical Primary Care You will receive an annual physical assessment or appropriate health screening, immunizations, medication, and any follow-up care required by your VA primary care doctor. Behavioral Health Maintaining good mental health is a responsibility that we all share. At times, we may need assistance managing emotional problems and stress that can be overwhelming. The Behavioral Health program in Rochester offers individual and group counseling to veterans who have problems related to depression, post traumatic stress disorder, anxiety, alcohol and substance abuse, family issues or chronic mental health illnesses. Day Treatment Center activities, Vocational Rehabilitation, Homeless Outreach Programs and wellness workshops are provided by our professional staff. Home Based Primary Care Home based primary care works closely with the staff at the Rochester VA Outpatient Clinic. Patients who suffer from chronic medical conditions and find it difficult to leave their home, may be eligible for this service. The program also offers telehomecare service for homebound veterans. Referrals are accepted from veterans, medical professionals or other community agencies. Specialty Services and Departments Audiology Cardiology Dermatology Extended Care Services (home health aid, adult day health care, respite care) Eye Care Services Geriatric (consultation, evaluation, and primary care) Hepatitis C Screening and Treatment Lab Neurology Nutrition Pain Management Consultation Pharmacy Prosthetics Radiology and Ultrasound Rehabilitation Services (physical and occupational therapy, physiatry) Respiratory Care Social Work Urology Women’s Health For veterans who meet specific eligibility criteria, the following are also available: Dental Service Eyeglasses Hearing Aids How Do I Get There? The Rochester VA Outpatient Clinic is conveniently located at 465 Westfall Road. Exit 16 off Route 390N Right on East Henrietta Road (Route 15A North) OR Exit 16B off Route 390S Left on East Henrietta Road (Route 15A North) Right on Westfall Road Right on Sawgrass Road Day Treatment and other related health care services are located at our satellite location, at 1867 Mt. Hope Avenue. Exit 16 off Route 390N Right on East Henrietta Road (Route 15A North) Left on Westfall Road Left onto Mt. Hope Satellite office is on the right Regional Transit Services (RTS) provides bus service on Route 11. Call (585) 288-1700 for schedule information. Reaching Us Is Easy Rochester VA Outpatient Clinic 465 Westfall Road Rochester, NY 14620 (585) 463-2600 Satellite Location 1867 Mt. Hope Avenue Rochester, NY 14620 (585) 463-2600 Hours of Operation Monday - Friday 8:00 a.m. - 4:30 p.m. Canandaigua VA Medical Center Rochester VA Outpatient Clinic VISN 2 Home | Sitemap | Alphabetical Site Index | What's New | Contact Us | Plug-ins